App Support
Last updated: 28 July 2026
1. Contact us
For any question about the Piton Board mobile app — account access, board pairing, a bug you ran into, or anything else — reach us at:
Email: commercial@pitonequipment.eu
We aim to reply within 2 business days.
2. Frequently asked questions
My app can't find my board over Bluetooth
Make sure Bluetooth is enabled on your phone and the app has been granted Bluetooth/location permission, then make sure the board itself is powered on and within range before retrying the scan from the app.
How do I delete my account?
Account deletion is available from the app's settings screen. Deleting your account permanently removes your profile, saved routes, and activity after a short grace period.
How is my data used?
See our Privacy Policy for details on what we collect and why.
3. More information
Also see the app's Terms of Service and the website's Legal Notice.